SHIPPING POLICY

Last updated: May 12, 2026

This Shipping Policy explains how Brushmancy processes and delivers orders placed through our website.

Brushmancy is the seller and customer point of contact for all orders placed directly through www.brushmancy.com.

1. SHIPPING REGIONS

Brushmancy ships to multiple regions depending on the product type.

Products containing stamping paints or nail polish are currently available only within the United States due to shipping and hazardous goods regulations.

Other products, including stamping plates, stampers, and accessories, may be available internationally depending on destination and stock availability.

Shipping availability is shown during checkout and may vary by product.

2. ORDER FULFILMENT

Brushmancy uses Amazon FBA (Fulfilment by Amazon) to store, pack, and ship many orders.

This means:

• Orders may ship from Amazon fulfilment centers

• Amazon carrier partners may handle delivery

• Some packages may arrive in Amazon-branded packaging

• Tracking information is provided when available

Brushmancy remains responsible for customer service and support for all orders placed directly through our website.

3. SHIPPING COSTS

Shipping costs are calculated at checkout based on the product type, destination, and available fulfilment options.

Some products or regions may qualify for free shipping promotions.

4. PROCESSING & DELIVERY TIMES

Orders are typically processed within 1–2 business days.

Estimated delivery times vary depending on destination and shipping method.

United States deliveries typically arrive within 3–7 business days.

International delivery times may vary depending on customs processing and local carriers.

Please note:

• Delivery estimates are not guaranteed

• Holidays, severe weather, customs delays, or carrier disruptions may affect delivery times

5. TRACKING INFORMATION

When available, tracking information will be sent by email after dispatch.

Tracking updates are provided by the shipping carrier.

6. SHIPPING ADDRESS ACCURACY

Customers are responsible for providing accurate shipping information at checkout.

Brushmancy is not responsible for delays or delivery issues caused by incorrect or incomplete addresses.

7. LOST OR DELAYED PACKAGES

If your order appears delayed or lost, please contact us at:

support [at] brushmancy.com

Brushmancy will work with the fulfilment provider and shipping carrier to investigate the issue and assist with replacement or refund options where appropriate.

8. DAMAGED ORDERS

If your order arrives damaged, please contact us with:

• Your order number

• Photos of the product

• Photos of the packaging

This helps us investigate the issue and arrange an appropriate resolution.

9. CONTACT INFORMATION

Trading name: Brushmancy

Brushmancy™ — USPTO Trademark Application Serial No. 99693082

Phone: +44 (0) 7956 674 497

Email: support [at] brushmancy.com

Address: 16 Sheldrake Place, London W8 7QS, United Kingdom

Website: www.brushmancy.com